• Helpdesk

  • Onsite Support

  • Servers & Networks

  • Virtual IT Manager

  • Hosted Services

Helpdesk Support

 

The Computer Help People Helpdesk service is for those who want an answer now!  We provide instant support on a whole range of issues.  If your computer is suffering or you are in need of help give us a call.

 

We can usually help with most issues using the latest remote control software to connect to your computer and fix it.  If you have connectivity issues though that normally means a visit ;-(  but don't worry we can arrange a visit if needed.

 

We can use our helpdesk remote control software to support your PC or Mac in a range of issues.

 

  • Virus Cleaning
  • Stop Spam emails
  • Can't connect to email
  • training and general application help
  • Word, excel, powerpoint, access or any other microsoft product.
  • Speed up your computer

Our Guarantee We are so sure that you will like our service that we offer a complete guarantee for all work we do.

Onsite IT Support Services


Computer Help People's engineers are able to visit you on-site and help you with your PC and Apple MAC related issues.

 

Our fully qualified engineers can help connect your computer to your wireless network and setup your wireless printer, get your computer or laptop scanning and sending or receiving faxes.  We also help with data and email transfer and backup.

 

Our most common on-site Computer Help services include setting up wireless networks (including extending the range of your exisiting wireless), fixing connection problems, printers, virus cleaning, pop up removal and memory issues.  We can also supply and install almost any component or part you need.

 

Our Computer Help Engineers are here to help you get the most from your machine, allowing you to get on with what you do best.

 

Our Guarantee We are so sure that you will like our service that we offer a complete guarantee for all work we do.

Server and Network Support

 
The Computer Help People provides first class support for Microsoft Windows based servers.  Our server support team provides 24/7 monitoring of servers and connections, 15 minute response to server outages and first class onsite support when needed.

 

Our server support team provides regular feedback through standard daily or weekly reports of your server's health and status.  Our maintenance team work from 6pm through to 8am Monday through Sunday testing, upgrading and patching servers.

 

Whether you need a whole new setup or your existing network overhauled our professional team will be happy to help you get the most from your computer assets.

 

Is your network very slow?  We will come out and complete a free site diagnostic and find out what is wrong and advise you what is needed to set it right.


Free site network and server diagnostic, we will help you find the issues that need fixing.

Virtual IT Manager

 

Computer Help People can provide you with a fully qualified and professional Pro Tem, interim or part time IT manager service.  

 

If you need someone to come in and sit as an independent IT manager or Director and help you to form IT policies, plans or design and implement IT services or review your helpdesk arrangements then we can help.

 

Sharif George has over 25 years experience working with all sizes of organisation from 1 and 2 people consultancies through to large corporates like PWC and Towers Perrin.

 

Whatever your IT management need we can help.

 

Helpdesk Service We can help you set up your own helpdesk, including everything you need including estimating the number of personel, setting up Job descriptions and role support, setting recruitment standards, technical and non-technical interviewing, writing procedures and then managing and monitoring the helpdesk service.

 

User Group Management we will sit in on your usergroup discussions and help you get the most from your usergroup wether it is designing a new product or just getting feedback and helping you to understand and implement the suggestions.

Hosted Services

 

Computer Help People can host and support your network services.  We provide a number of services ranging from CRM hosting through to Disaster recovery and backup server hosting.

 

All our hosting services come with complete no nonsense support which does not just include the server hardware and software but also includes the applications and local support issues as well.

 

Server Hosting

Hosted CRM

Virtual Desktops

Hosted Email 

 

We will do everything for you after all hosted services should be easy!